Recovery Officer Jobs at ADARWA Cooperative Rwanda 2026 (2 Positions) | A2 Holders Required | Deadline: 02 July 2026
Published: June 2026
Organization: ADARWA Cooperative (Coopérative d’Actions pour le Développement de l’Artisanat au Rwanda)
Position: Recovery Officer (Chargé de Recouvrement)
Number of Positions: 2
Location: Gisozi, Gasabo District, Kigali, Rwanda
Employment Type: Full-Time
Application Deadline: 02 July 2026 at 10:00 AM
Recovery Officer Jobs at ADARWA Cooperative Rwanda
ADARWA Cooperative has announced exciting employment opportunities for qualified and motivated candidates to fill two Recovery Officer positions at its headquarters in Gisozi, Gasabo District, Kigali.
This opportunity is ideal for individuals with qualifications in Accounting, Finance, Economics, Business Studies, or related fields who have experience in loan recovery, debt collection, customer relations, and financial services.
Successful candidates will play an important role in supporting loan recovery activities, maintaining strong relationships with cooperative members, and helping ensure the financial sustainability of the cooperative.
About ADARWA Cooperative
ADARWA Cooperative, officially known as the Coopérative d’Actions pour le Développement de l’Artisanat au Rwanda, is a Rwandan cooperative organization dedicated to promoting craftsmanship, entrepreneurship, and economic empowerment among artisans.
The cooperative works closely with members to improve their livelihoods through financial support services, business development initiatives, and income-generating opportunities.
Through its programs, ADARWA contributes to job creation, poverty reduction, and community development across Rwanda.
Working with ADARWA provides employees with the opportunity to support local economic growth while developing valuable professional experience in cooperative management and financial services.
Why This Opportunity Matters
Loan recovery is a critical function in any financial institution or cooperative. Effective recovery systems help organizations maintain healthy financial portfolios, improve sustainability, and continue supporting members through loans and financial services.
As a Recovery Officer, you will contribute directly to:
- Improving loan repayment performance.
- Supporting cooperative sustainability.
- Strengthening relationships with members.
- Enhancing financial accountability.
- Supporting economic empowerment initiatives.
This role is particularly suitable for individuals seeking careers in finance, microfinance, cooperative management, customer service, and debt recovery.
Key Responsibilities
Loan Recovery and Debt Collection
The successful candidates will:
- Follow up on outstanding loans and overdue repayments.
- Contact members regarding repayment obligations.
- Implement recovery strategies according to cooperative policies.
- Monitor repayment performance and recovery progress.
- Ensure timely recovery of outstanding balances.
Client Relationship Management
Recovery Officers will also:
- Build positive relationships with cooperative members.
- Guide members on repayment procedures.
- Address concerns related to loan obligations.
- Promote professional communication with stakeholders.
- Support member satisfaction while ensuring compliance with repayment requirements.
Reporting and Documentation
Successful candidates will be expected to:
- Maintain accurate recovery records.
- Prepare periodic recovery reports.
- Update client information and repayment records.
- Support management with portfolio monitoring.
- Ensure proper documentation of recovery activities.
Required Qualifications
Applicants must possess:
- Advanced Level Certificate (A2) in Accounting.
- Advanced Level Certificate (A2) in Finance.
- Advanced Level Certificate (A2) in Economics.
- Advanced Level Certificate (A2) in Business Studies.
- Any related field considered relevant by the cooperative.
Experience Requirement
Candidates must have:
- A minimum of two (2) years of relevant professional experience.
Required Skills and Competencies
Applicants should demonstrate the following abilities:
Financial and Recovery Skills
- Loan Recovery and Debt Collection
- Portfolio Monitoring
- Financial Record Management
- Customer Relationship Management
- Reporting and Documentation
Professional Competencies
- Communication Skills
- Negotiation Skills
- Problem-Solving Ability
- Decision-Making Skills
- Teamwork and Collaboration
- Professional Ethics and Integrity
- Time Management
Computer Skills
Applicants must be proficient in:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Internet Usage
- Email Communication
Experience in customer-facing roles will be considered an added advantage.
Benefits of Working at ADARWA Cooperative
Working at ADARWA Cooperative offers several advantages:
- Opportunity to contribute to community development.
- Experience in cooperative and financial services management.
- Career growth opportunities in microfinance and recovery operations.
- Exposure to client relationship management.
- Development of practical debt recovery and negotiation skills.
- Opportunity to work with a respected cooperative institution in Rwanda.
How to Apply
Interested applicants should submit the following documents:
Required Documents
- Application Letter addressed to the President of ADARWA Cooperative.
- Updated Curriculum Vitae (CV).
- Notarized Copy of Academic Certificate.
- Proof of Relevant Work Experience.
Submission Methods
Applicants may submit their applications through either of the following methods:
Physical Submission
ADARWA Cooperative Secretariat
Gisozi Sector
Gasabo District
Kigali, Rwanda
Email Submission
Email Address:
Applicants are encouraged to ensure all documents are complete before submission.
Application Tips
To increase your chances of success:
- Highlight experience in loan recovery and debt collection.
- Emphasize customer service and communication skills.
- Include achievements related to repayment performance or portfolio management.
- Ensure all supporting documents are complete and clearly organized.
- Submit your application before the deadline.
Frequently Asked Questions (FAQs)
How many Recovery Officer positions are available?
ADARWA Cooperative is recruiting two Recovery Officers.
What level of education is required?
Applicants must possess an A2 certificate in Accounting, Finance, Economics, Business Studies, or a related field.
Is work experience required?
Yes. Candidates must have at least two years of relevant professional experience.
Can applications be submitted by email?
Yes. Applications may be sent to adarwacoopera@gmail.com.
What is the application deadline?
The deadline for applications is 02 July 2026 at 10:00 AM.
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Conclusion
The Recovery Officer vacancies at ADARWA Cooperative provide an excellent opportunity for experienced A2 holders seeking employment in the finance and cooperative sector. Candidates with strong communication, recovery, customer service, and financial management skills are encouraged to apply before the closing date.
Interested applicants should prepare their documents early and submit complete applications before 02 July 2026 at 10:00 AM.
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