IT Officer (Hardware & Software) Job at Ubudasa SACCO Bugesera 2026 | Deadline: 01 July 2026
Published: June 2026
Ubudasa SACCO Bugesera Hiring IT Officer (Hardware & Software)
Ubudasa SACCO Bugesera (USB) is inviting qualified and motivated candidates to apply for the position of IT Officer (Hardware & Software). This opportunity is ideal for Information Technology professionals seeking to build their careers in banking technology, network administration, system support, and digital transformation within Rwanda’s growing financial sector.
The successful candidate will support the institution’s IT infrastructure, networking systems, software applications, hardware maintenance, user support services, and Core Banking System operations.
Application Deadline: 01 July 2026 at 4:00 PM
Job Summary
| Position | IT Officer (Hardware & Software) |
|---|---|
| Organization | Ubudasa SACCO Bugesera (USB) |
| Location | Bugesera District, Rwanda |
| Employment Type | Full-Time |
| Positions Available | 1 |
| Application Deadline | 01 July 2026 |
About Ubudasa SACCO Bugesera
Ubudasa SACCO Bugesera (USB) is a District Savings and Credit Cooperative established following the consolidation of fifteen Umurenge SACCOs operating within Bugesera District under the Government of Rwanda’s SACCO consolidation framework.
The institution is registered under the Rwanda Cooperative Agency (RCA) and licensed by the National Bank of Rwanda (BNR) to operate as a Deposit-Taking Microfinance Institution.
USB provides financial services to individuals, entrepreneurs, businesses, farmers, and community members while promoting financial inclusion and economic development throughout Bugesera District.
As technology continues to transform financial services, the institution is investing in robust IT systems and infrastructure to improve operational efficiency and customer service delivery.
Why This Opportunity Matters
Technology plays a critical role in modern banking and financial services.
Financial institutions depend on reliable IT systems to:
- Process transactions securely.
- Manage customer accounts.
- Protect financial data.
- Support digital banking services.
- Maintain business continuity.
- Improve customer experiences.
The IT Officer position provides an opportunity to contribute directly to the efficiency, security, and growth of a regulated financial institution while gaining valuable experience in banking technology and systems administration.
Position Purpose
The IT Officer (Hardware & Software) will support the institution’s technology infrastructure by maintaining hardware systems, software applications, network connectivity, internet services, printers, email systems, and Core Banking System support.
The successful candidate will report directly to the Head of Operations and work closely with users across head office, branches, and sub-branches.
Key Responsibilities
Hardware Support and Maintenance
The IT Officer will:
- Install and maintain computers and peripherals.
- Troubleshoot hardware issues.
- Repair or coordinate repairs of IT equipment.
- Ensure proper functioning of printers and related devices.
- Monitor hardware performance and recommend upgrades.
- Maintain IT inventory and assigned equipment.
Software Administration
Responsibilities include:
- Installing software applications.
- Configuring operating systems.
- Updating software solutions.
- Managing software licenses.
- Supporting users with application-related issues.
- Providing first-line support for business applications.
Core Banking System Support
The successful candidate will:
- Provide first-level support for the Core Banking System (CBS).
- Assist users in resolving system-related issues.
- Monitor system performance.
- Escalate technical issues when necessary.
- Support business continuity processes.
Network and Internet Management
Responsibilities include:
- Managing local area networks (LAN).
- Supporting WAN connectivity.
- Maintaining internet services.
- Monitoring network performance.
- Troubleshooting connectivity issues.
- Supporting branch networking requirements.
User Account Management
The officer will:
- Create user accounts.
- Manage access rights and permissions.
- Support password management.
- Ensure secure user access.
- Maintain user records.
Data Backup and Recovery
The role includes:
- Supporting backup procedures.
- Monitoring backup systems.
- Assisting recovery processes.
- Ensuring business continuity.
- Protecting critical institutional data.
Vendor and Procurement Management
The successful candidate will:
- Coordinate IT procurement activities.
- Evaluate software vendors.
- Manage hardware suppliers.
- Support contract reviews.
- Monitor service delivery from vendors.
Branch Technical Support
The officer will:
- Travel to branches and sub-branches when required.
- Resolve technical issues on-site.
- Support branch operations.
- Ensure standardization of IT systems.
Required Qualifications
Academic Requirements
Applicants must possess:
Bachelor’s Degree (A0) in:
- Information Technology (IT)
- Management Information Systems (MIS)
- Computer Science
- Computer Engineering
- Software Engineering
- Related ICT Fields
Candidates with First Class or Upper Division qualifications are highly preferred.
Experience Requirements
Applicants should have:
- Minimum one (1) year of relevant experience. Experience in:
- Banking institutions
- Microfinance institutions
- SACCOs
- Financial institutions
- ICT support environments
Experience must be supported by service certificates from previous employers.
Required Technical Skills
Successful candidates should demonstrate:
IT Infrastructure Skills
- Computer Hardware Maintenance
- Software Installation and Support
- Network Administration
- WAN Technologies
- System Administration
- Troubleshooting
Banking Technology Knowledge
- Core Banking Systems
- Financial Technology Systems
- Digital Banking Support
- Information Security Awareness
Additional Technical Competencies
- Email System Administration
- Printer Configuration
- Internet Connectivity Management
- User Access Management
- Backup and Recovery Procedures
- Vendor Management
Professional IT certifications will be considered an added advantage.
Desired Personal Competencies
The ideal candidate should possess:
- Strong problem-solving abilities.
- Professional integrity.
- Positive attitude.
- Ability to work independently.
- Strong communication skills.
- Teamwork and collaboration.
- Commitment to service excellence.
- Ability to perform under pressure.
Age Requirement
Applicants should not be above 35 years of age.
Benefits of Working at Ubudasa SACCO Bugesera
Financial Sector Experience
Gain valuable experience within Rwanda’s regulated financial services sector.
Career Growth
Build expertise in banking systems, IT support, and digital financial services.
Professional Development
Enhance technical and leadership capabilities through practical experience.
Exposure to Modern Banking Technologies
Work with banking infrastructure, networks, software systems, and digital solutions.
Competitive Benefits
The institution offers competitive employment benefits aligned with industry standards.
Required Application Documents
Interested candidates should submit:
- Motivation Letter addressed to the Chairperson of the Board of Directors.
- Updated Curriculum Vitae (CV).
- Three Professional Referees.
- Certified Academic Certificates.
- National ID Copy.
- Employment or Service Certificates.
- Professional IT Certifications (if available).
- Any additional supporting documents.
How to Apply
Submit all required documents as one combined PDF file to:
ubudasasaccobugesera@gmail.com
Use the subject line:
Application for IT Officer (Hardware & Software) Position
Application Deadline
01 July 2026
4:00 PM
Late applications will not be considered.
Only shortlisted candidates will be contacted.
Career Benefits
This role offers practical experience in:
- Banking IT Operations
- Core Banking Systems
- Network Administration
- Systems Administration
- Technical Support
- IT Infrastructure Management
- Financial Technology Services
- Information Security
Application Tips
To improve your chances of success:
- Highlight banking or SACCO experience.
- Mention networking skills.
- Include hardware and software support experience.
- Showcase troubleshooting achievements.
- Add IT certifications where applicable.
- Demonstrate customer support experience.
- Tailor your CV to financial sector IT operations.
Frequently Asked Questions (FAQ)
Who can apply?
Candidates with a Bachelor’s Degree in IT, MIS, Computer Science, or related ICT fields can apply.
Is banking experience required?
Yes, experience in banks, SACCOs, microfinance institutions, or financial institutions is preferred.
What is the minimum experience required?
At least one year of relevant experience.
Are professional certifications mandatory?
No, but certifications provide a competitive advantage.
When is the application deadline?
01 July 2026 at 4:00 PM.
Related Opportunities
You may also be interested in:
- Information & Cybersecurity Officer at Urwego Finance CBC
- Hardware and Datacenter Administrator at Duterimbere IMF PLC
- Observation Officer Jobs at Meteo Rwanda
Conclusion
The IT Officer (Hardware & Software) position at Ubudasa SACCO Bugesera presents an excellent opportunity for IT professionals seeking to advance their careers within Rwanda’s financial services sector. The role offers exposure to banking technology, network administration, system support, and digital transformation initiatives while contributing to the growth and operational efficiency of a licensed financial institution.
Interested candidates should prepare their applications and submit them before the 01 July 2026 deadline.
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