Atlantique Microfinance PLC is recruiting a Business Development & Operations Manager to drive business growth, strengthen branch operations, and improve customer service. Applications close on 14 July 2026.
Business Development & Operations Manager Vacancy at Atlantique Microfinance PLC – Lead Growth in Rwanda’s Financial Sector
If you have a strong background in banking, business development, and operational management, this opportunity could be the next major step in your career. Atlantique Microfinance PLC, through ITM Africa Ltd, is recruiting a Business Development & Operations Manager to support the institution’s commercial expansion and operational excellence in Rwanda.
This permanent leadership role is designed for an experienced professional who understands how to grow customer portfolios, strengthen branch performance, improve operational efficiency, and deliver exceptional customer service while ensuring compliance with banking regulations.
Working in Rwanda’s competitive financial services industry requires more than technical banking knowledge. It requires strategic thinking, leadership, strong customer relationship management, and the ability to identify new business opportunities. The successful candidate will contribute directly to the institution’s continued growth while helping improve financial inclusion for individuals, entrepreneurs, and small businesses across Rwanda.
The application deadline is 14 July 2026, and qualified candidates are encouraged to submit their applications before the closing date.
About Atlantique Microfinance PLC
Atlantique Microfinance PLC is a licensed microfinance institution operating in Rwanda under the supervision of the National Bank of Rwanda (BNR) since 2018. The institution provides a wide range of financial products and services, including savings accounts, loans, and financial solutions tailored to individuals, entrepreneurs, small and medium-sized enterprises (SMEs), and other businesses.
Over the years, the institution has focused on expanding financial access while maintaining operational excellence, regulatory compliance, and sustainable business growth. Through customer-centered financial services, Atlantique Microfinance continues supporting economic development and financial inclusion throughout Rwanda.
To support its ambitious growth strategy, the institution is seeking a Business Development & Operations Manager who can strengthen commercial performance while ensuring efficient day-to-day branch operations.
Why This Position Is Important
Every successful financial institution depends on a balance between strong commercial growth and efficient operational management. This position combines both responsibilities.
The Business Development & Operations Manager will not only increase deposits, grow the loan portfolio, and attract new customers but will also oversee branch operations, improve customer experience, strengthen internal controls, and support strategic decision-making.
This combination makes the role particularly important because sustainable growth in banking depends on operational discipline as much as business expansion.
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Your Main Responsibilities
The successful candidate will provide leadership across both business development and operational functions.
Key responsibilities include:
Drive Business Growth
- Develop and implement business development strategies aligned with company objectives.
- Increase deposits, loan portfolio performance, and overall customer growth.
- Identify new market opportunities and business partnerships.
- Promote financial products and services to new and existing clients.
- Lead customer acquisition and retention initiatives.
Strengthen Branch Operations
Operational excellence is equally important.
The manager will:
- Supervise daily operations across branches.
- Monitor branch performance against business targets.
- Improve operational efficiency.
- Coordinate activities between business development and operations teams.
- Ensure consistent customer service standards across branches.
Ensure Regulatory Compliance
Working within a regulated financial institution requires strict compliance with internal and external requirements.
The successful candidate will:
- Ensure compliance with National Bank of Rwanda regulations.
- Strengthen internal operational controls.
- Monitor operational risks.
- Ensure banking procedures are properly implemented.
- Support audit readiness and regulatory reporting.
Lead and Develop Teams
The Business Development & Operations Manager will supervise branch managers and operational teams by:
- Coaching staff.
- Conducting performance evaluations.
- Identifying training needs.
- Supporting professional development.
- Building high-performing teams capable of delivering business targets.
Performance Monitoring
Another major responsibility involves monitoring institutional performance through Key Performance Indicators (KPIs).
This includes:
- Preparing management reports.
- Tracking profitability.
- Monitoring branch performance.
- Analyzing business trends.
- Recommending strategies for continuous improvement.
Who Should Apply?
This opportunity is suitable for experienced banking professionals who enjoy combining strategic leadership with practical business development.
Applicants should possess:
- A Bachelor’s or Master’s Degree in Banking, Economics, Business Administration, Management, Finance, or another related discipline.
- At least four years of experience in a Bank, Microfinance Institution, SACCO, or another regulated financial institution.
- Proven experience in business development, commercial banking, branch management, or portfolio growth.
- Experience increasing deposits, expanding customer portfolios, and managing loan performance.
- Strong understanding of banking operations and financial products.
- Knowledge of banking systems and digital financial services.
- Experience developing business growth strategies and operational improvement initiatives.
- Fluency in French (spoken and written) is mandatory.
- Good command of English and Kinyarwanda.
Skills That Will Make You Successful
Beyond academic qualifications, Atlantique Microfinance is looking for someone with excellent leadership and commercial skills.
The ideal candidate should demonstrate:
- Strong business development expertise.
- Sales management experience.
- Customer relationship management.
- Portfolio growth experience.
- Leadership and coaching ability.
- Strategic planning skills.
- Excellent analytical and decision-making skills.
- Strong negotiation and communication abilities.
- High integrity and professionalism.
- Ability to perform under pressure and achieve ambitious targets.
Why Consider This Opportunity?
This role provides more than a management title. It offers an opportunity to influence the strategic direction of a growing financial institution.
Successful candidates will gain experience in:
- Banking leadership.
- Commercial strategy.
- Portfolio management.
- Operational excellence.
- Customer experience improvement.
- Team leadership.
- Financial sector transformation.
How to Apply
Applications should be submitted through the official online recruitment platform before the closing date.
📅 Application Deadline: 14 July 2026
Interested applicants are encouraged to apply as early as possible to avoid last-minute technical challenges.
Frequently Asked Questions
Is this a permanent position?
Yes. The vacancy is a permanent position.
Where is the job located?
The successful candidate will be based in Kigali, Rwanda.
What experience is required?
A minimum of four years in banking, microfinance, SACCOs, or another regulated financial institution.
Which languages are required?
French is mandatory. English and Kinyarwanda are also required.
Who is the employer?
The successful candidate will work with Atlantique Microfinance PLC, while recruitment is facilitated by ITM Africa Ltd.
Conclusion
The Business Development & Operations Manager position at Atlantique Microfinance PLC offers an exciting opportunity for experienced banking professionals to combine commercial leadership with operational excellence. If you have a passion for business growth, customer service, and financial sector development, this role provides an excellent platform to build your career while contributing to one of Rwanda’s growing microfinance institutions.
Qualified candidates are encouraged to submit their applications before 14 July 2026.
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